Business Analyst – Sales and Distribution

The company:

For over two decades, our client passionately pursued the creation of products and resources to help millions of people around the world find their paths to a beautiful future. The international company is founded in 1984 with a commitment to providing quality skin care that features only premium, wholesome ingredients, the organisation remains true to this "all of the good, none of the bad" heritage today, developing innovative products that support the health and longevity of skin and hair.

Every day, scientific advances are being made to help you live better longer. Through the Professional Advisory Board — innovators in the fields of dermatology, ethnobotany, and nutritional and cosmetic sciences — they develop products that benefit from some of the most advanced ingredient technologies available today. And beyond her commitment to advanced products and industry knowledge, our client is committed to making the world a better place for children through her Force for Good Foundation. Today, technology is helping the product portfolio work even harder to help keep skin looking its healthy best.

Job Summary:

The Business Analyst develops and supports business processes and procedures associated with SAP mainly within the area of Sales and distribution. He/she works under mentorship of the Business Analyst Coordinator on new developments.

Travel domestically and internationally to implement, train/receive training, and support processes and initiatives.  System and process support is global in nature which requires 24 hours by 7 days on-call schedule.  Enhance current and future NSE applications functionality by developing new skills and knowledge in the area of Sales and distribution in SAP.

She/he should coordinate new developments and is responsible for all deliverables of the project and provides day-to-day direction, leadership, and project management skills.

Provide timely and successful completion of business projects.  Meet project goals and deadlines by fulfilling daily tasks and activities.  Will organize, facilitate, and administer the flow of communication, schedules, project requests, and milestones, between participating departments and markets and will act as the central point of contact to team members to inform and update project progress within her/his area.

She/he will be expected to fully understand the business practices and how these practices are supported through the software and the Business Services methodology for documentation, training, and project management of the company.  The ability to work collaboratively with end users, business management, and with all members of the Business Services teams is critical.

The Business Analyst will be expected to work closely with the support team to train them and to keep them up to date with new developments. The Business Analyst will also be expected to work as 2^nd line support within her/his area.

The Business Analyst works under the direction of the Business Analyst Coordinator, who will guide her/him to understand the business processes & programs.

Essential Job Functions:

1.                   Good knowledge of functions in SAP especially within the area of Sales and distribution.

2.                   Assist Business Analyst Coordinator in projects with testing, training, implementation and support of systems.

3.                   Be able to document testing scenarios for programming changes.

4.                   Involves end-users in the final testing stages.

5.                   Looks for ways to improve sales, reduce costs, improve processes and simplify business initiatives.  Makes regular suggestions that help ensure the EU market reaches business goals and completes strategies.

6.                   Understand NSE business practices. He/she needs to understand all business applications (internal and external).

7.                   Investigates, troubleshoots, resolves or escalates all requests related to his/her area working in conjunction with the appropriate IT personnel.

8.                   Works cooperatively with team members and other groups providing support and accomplishing assigned tasks.

9.                   Works and follow up with corporate resources on new developments and support issues.

10.               Work flexible hours as appropriate.

11.               Travels domestically and internationally to perform assigned tasks as occasion requires.

12.               Other tasks assigned for management.

Qualifications:

1.                  Sap knowledge required.

2.                  Minimum 1-2 years working experience from a similar position.

3.                  Attention to details required.

4.                  Bachelor’s degree or comparable professional experience required.

5.                  SAP Sales and Distribution knowledge strongly prefered.

6.                  Experienced user of standard IT-programs. (MS-office)

7.                  Business minded, understanding our business and what important role our reports play in managing our business.

8.                  Can manage multiple tasks and responsibilities.

9.                  Able to coordinate time and priorities and handle scheduling conflicts.

10.              Analytical, problem solving and resolution skills required.

11.              Teaching and training experience preferred.

12.              Willingness to travel within Europe and overseas.

13.              Excellent English communication skills, both written and verbal with the liability of working in a team environment.

14.              Ability to interact with end-users and management for day-to-day business communication.

15.              Team building skills including trust and professionalism.

Contact:

Magali Delfosse
Resourcer